How does CRM rank after being around for 25 years?
Adrian Winscoe, best-selling author on Customer Experience (CX), had David Campbell, VP of Product Marketing at SugarCRM as a guest on his Punk CX podcast.
Listen to this podcast as David and Adrian discuss CRM, what grade he would give CRM after being around for 25 years, SugarCRM’s recent CRM and Sales Impact Report, what the findings mean, what we need to do differently, and whether or not we are on the cusp of a customer relationship crisis.
More Resources Like This
Explore similar resources.
Elevating CRM Effectiveness with Tanner Mackenthun, Agiliti
Join SugarCRM and Tanner Mackenthun for Fuel Growth Podcast’s S3E8 and learn how you can leverage CRM to enhance customer interactions and streamline operations.
Building a Successful CRM Strategy with Aadil Ahmed, EIS
Join SugarCRM and Aadil Ahmed for Fuel Growth Podcast’s S3E8 and XX.