CRM with AI for precision selling
We have all the features you would expect from a CRM leader. Pipeline management, sure. Forecasting, you bet. But where we shine is complex sales for B2B, like managing long-term accounts and discovering hidden opportunities in your data.
Define your own sales stages, automate follow-ups, and build personalized dashboards — all with drag-and-drop ease. Get a head start with templates for your industry.
Plays nicely with your entire tech stack. Need it talking to your ERP, invoicing system, or proprietary tools? No problem.
Not only do you get a 360° view of each account, SugarCRM analyzes all your data so you can make sense of it and know what to do next.
We have all the features you would expect from a CRM leader. Pipeline management, sure. Forecasting, you bet. But where we shine is complex sales for B2B, like managing long-term accounts and discovering hidden opportunities in your data.
Define your own sales stages, automate follow-ups, and build personalized dashboards — all with drag-and-drop ease. Get a head start with templates for your industry.
Plays nicely with your entire tech stack. Need it talking to your ERP, invoicing system, or proprietary tools? No problem.
Not only do you get a 360° view of each account, SugarCRM analyzes all your data so you can make sense of it and know what to do next.
SALES-I
Losing market share? This add-on fixes that in 30 days
Your ERP is full of revenue signals – but sales reps can’t see them. Just plug in sales-i to surface at-risk accounts and recover revenue in a single quarter.
44% increase in annual sales.
Creative Foam
+$3.8m in revenue within 2 months.
Essendant
+40% boost in sales efficiency.
FSIoffice
“With the help of sales intelligence in Sugar, we can see when a customer starts dropping off the radar.”
How SugarCRM compares according to others
It's a jungle out there, picking a CRM can be a daunting task. So when should you choose SugarCRM? Real users say our best feature is how we help their sales teams grow and retain accounts without drowning them in complexity.
Everything you need to manage accounts
Helping you track leads, follow up with prospects, and keep customer details organized. Manage deals, see where opportunities stand, and close sales more efficiently.
With built-in analytics, you’ll get insights to focus on the right customers, improve your approach, and stay on top of your pipeline to hit your targets.
See where every deal stands and know what’s coming next. Sugar Sell uses built-in analytics and AI to learn from past wins – so your team can forecast with accuracy and confidence.
See what’s driving revenue – and what’s holding it back. Sugar Sell uses AI to analyze your pipeline, surface key opportunities, and trigger workflows that keep deals moving forward.
Sugar Sell’s mobile app lets you manage deals, contacts, and tasks on the go – even when you’re offline. With seamless email and calendar integration, your CRM is always in sync with your day.
Make SugarCRM your own, with no-code configurations and powerful integrations. Tailor fields and workflows with a few clicks, and connect to your ERP to get sales insights in real time.
Helping you track leads, follow up with prospects, and keep customer details organized. Manage deals, see where opportunities stand, and close sales more efficiently.
With built-in analytics, you’ll get insights to focus on the right customers, improve your approach, and stay on top of your pipeline to hit your targets.
See where every deal stands and know what’s coming next. Sugar Sell uses built-in analytics and AI to learn from past wins – so your team can forecast with accuracy and confidence.
See what’s driving revenue – and what’s holding it back. Sugar Sell uses AI to analyze your pipeline, surface key opportunities, and trigger workflows that keep deals moving forward.
Sugar Sell’s mobile app lets you manage deals, contacts, and tasks on the go – even when you’re offline. With seamless email and calendar integration, your CRM is always in sync with your day.
Make SugarCRM your own, with no-code configurations and powerful integrations. Tailor fields and workflows with a few clicks, and connect to your ERP to get sales insights in real time.
I have questions…
We’ve been around since 2004 and support thousands of companies worldwide. SugarCRM is trusted by teams in over 120 countries.
Sugar Sell is designed to get up and running fast – with no-code configurations and expert onboarding to guide you every step of the way.
Yes. SugarCRM connects easily with your email, calendar, ERP, and other systems – plus we offer open APIs and prebuilt integrations.
You get flexible support options, in-depth training through SugarU, and access to a community of users and experts.
Sugar Sell is built for B2B sales teams that manage complex deals, long sales cycles, and customer relationships that don’t end after the first sale.
Customers often see more pipeline, higher win rates, and stronger account growth. Your sales team will spend less time on admin and more time selling – with better visibility into what’s working and where to focus next.
SugarCRM in action
Join 4000+ companies in 120+ countries who picked SugarCRM for its flexibility, industry features, ERP integrations, and more.
Features
See all interactions, purchases, and details in one place.
Know exactly what each customer has bought and when.
Keep reps on top of follow-ups, meetings, and next steps.
Get alerts and workflows for upcoming contract deadlines.
Organize and nurture relationships from first touch to loyal customer.
See where every deal stands and what’s moving.
Predict revenue based on deal history and patterns.
Monitor team and individual progress against targets.
Identify which deals are most likely to close.
Compare current performance with past periods.
Get suggestions on how to move deals forward.
Spot hidden revenue opportunities in your customer base.
Use AI to identify accounts that may be slipping away.
Standardize your best practices with guided selling.
Visualize performance, activities, and trends in real time.
Access everything you need from anywhere – even offline.
Work from Gmail or Outlook with CRM data at your fingertips.
Keep your schedule connected across tools.
Plan visits and view nearby accounts on a map.
Adapt the mobile experience to match how your team sells.
Tailor fields, layouts, and workflows without a developer.
Get real-time access to business data to support sales and service teams.
Integrate with your current tech stack using REST or SOAP.
Expand capabilities with plug-ins from the SugarOutfitters marketplace.
Manage multiple brands, countries, or business units in one system.
