| Sub-processor | Country | Sub-processing Activities | Services |
|---|---|---|---|
| Amazon Web Services Inc. | Australia, Canada, EU, Singapore, or USA as specified in the order form | Hosting | SugarCloud |
| Ambit | India | Development | Sugar Market |
| Docebo NA, Inc. | Germany | Learning Management System | Sugar University |
| Intetics Inc. | USA | Sugar Expert Services (e.g. development best practices, proof of concepts, code reviews) |
SugarCloud Sugar Sell Sugar Serve Sugar Connect Sugar Enterprise Sugar Professional |
| Vention Solutions Inc. | USA | Development | Sugar Market |
| OpenAI, LLC | USA | Artificial intelligence capabilities | Sugar Sell, Sugar Serve, Sugar Market |
| Oktopost Technologies, Inc. | Israel | Social media publishing and analytics | Sugar Market |
| Pendo.io Inc. | USA | In-product messaging/user guides, user analytics | SugarCloud Sugar Market |
| Postmastery B.V. | Netherlands | Sub-processing Activities: Email delivery services | Sugar Market |
| Rolustech | Pakistan | Sugar Expert Services (e.g. development best practices, proof of concepts, code reviews) | Sugar Sell Sugar Serve Sugar Enterprise Sugar Professional |
| Cognizant Technology Solutions US Corp. | USA Romania |
Operations Staffing Cloud Service Support Development |
SugarCloud Sugar Connect Sugar Sell |
| SugarCRM Australia Pty Ltd. | Australia | Operational Staffing Technical Support Cloud Service Support |
SugarCloud |
| SugarCRM Canada Inc. | Canada | Operational Staffing | SugarCloud |
| SugarCRM Deutschland GmbH | Germany | Operational Staffing Technical Support Developer Support Cloud Service Support |
SugarCloud |
| Tray.io | USA | API-Integration Platform | SugarIntegrate |
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