Your CRM Deployed Your Way​

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Stay secure with maximum customizability and control.​​

Retain full control over your technology stack with unprecedented levels of customizability.​

Increase understanding of customer needs to improve conversion rates, revenues, customer satisfaction and retention.​

Stay in compliance with complete control over security, privacy, and extensibility.​

Improve sales processes and performance by removing blind spots, busy work, and roadblocks.

“Because everything is centralised now, we know where to find the information we’re looking for, and our work process is much faster, reliable, and more efficient.”


No Cloud?​ No Problem.​

Get the Best of Both Worlds​

With Enterprise, you have complete access to all APIs without limitation or hidden licensing costs. Enterprise provides best practise CRM processes built in, as well as an open canvas for creating custom CRM applications tailored to your unique business processes and requirements.

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Simplify and Automate Business Processes

Increase the speed at which you respond to customer needs by automating and standardising your business processes. With SugarBPM™, you can use a simple, drag-and-drop UI to review and approve quotes, route leads based on company size or customer location, populate emails, and ultimately save yourself and your sales team dozens of clicks.

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Do it All​ Without Doing it All Yourself

Leverage comprehensive sales force automation capabilities including management of contacts, accounts, leads, opportunities, forecasts, support cases, quotes, contracts, communications, mobile, and reporting.

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Let the Platform Enter the Data

Increase your team’s productivity with automated insights from business and social sources. Analyse those insights seamlessly and get relevant updates on strategic accounts with real-time alerts.

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Gain Flexibility, Remove Hassles​

Never get locked into inflexible, proprietary technology that requires specialised consultants to make changes when you choose Sugar Enterprise.​​

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Improve Your Customer’s Journey

Create and visualise your customer’s journey without any help from IT! From your first engagement to onboarding and beyond, ensure everyone is working together and informed about what actions to take at every step along the way to improve the customer experience.

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Stay Productive on the Road

Make it easier for your workforce to be as productive on their phone or tablet as they are on their laptops or desktops. Sugar Mobile’s highly customisable app empowers your sales and marketing teams to prioritise what is most important and get notifications of any changes in their customer’s needs.

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No-Compromise CRM 

Provides comprehensive CRM capabilities in an on-premises solution.

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Maximum Control

Enables complete authority over the CRM technology stack and software updates.

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Completely Customizable

Supports any level of tailoring, from custom fields, to new functional modules, to completely headless embedding in other applications.

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