Our Values
Our values aren’t posters on a wall—they’re how we work. We put customers at the center, use feedback to get better, and solve root problems with solutions built to last.
This is also how we hire, promote, and recognize people. If you want to grow here, it starts with living these values every day.
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All About Customer
We deeply understand the goals of our customers, which brings purpose and clarity to the products we deliver. We succeed when our customers succeed.
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Feedback as Fuel
We embrace feedback, highlighting both challenges and progress. Feedback drives our growth by helping us improve, adapt, and make better decisions.
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Scale for Our Future
We solve root problems with innovative, scalable solutions. We address core issues, not surface symptoms, both for ourselves and our customers.
“I enjoy working in a global company because it allows me to collaborate with my Latin American clients. I began as a BDR two years ago and was later promoted to CSM. This company offers us growth opportunities, which I truly appreciate.”
Ariana Dos Santos, Customer Success Manager
Life at Sugar
Life at Sugar means moving fast, staying curious, and owning the outcome—because our customers are counting on us.
You’ll be part of a global team that supports your growth, challenges the status quo, and takes pride in turning bold ideas into real impact.
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Impact Through Innovation
We use AI to change how sales gets done—and we push to innovate across every part of the business, never settling for the status quo.
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Inclusion & Belonging
Different perspectives make us better. At Sugar, every voice counts—and we expect people to listen, challenge, and learn from each other.
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Thriving in a Global Team
Flexibility and accountability go together. You set your schedule, but you own the outcome—and your teammates count on you to deliver.
“I love working at SugarCRM because I truly feel valued and celebrated for the work I do. At Sugar I'm EXCITED to go to work! My work is not only celebrated by my immediate team, but the WHOLE company. I'm so thankful for Sugar that I even recruited my best friend, Viri, to come work with me!”
“I love working at SugarCRM because I truly feel valued and celebrated for the work I do. At Sugar I'm EXCITED to go to work! My work is not only celebrated by my immediate team, but the WHOLE company. I'm so thankful for Sugar that I even recruited my best friend, Viri, to come work with me!”
Bri Bridges
Application Specialist
Remote - United States
I have been with SugarCRM for 8 years. I joined a small team which became like a second family. I was given the opportunity to build our team and grow my leadership skills. My transition to Staff QA Engineer has given me further responsibilities and exciting challenges. SugarCRM is a great place to grow and learn and the colleagues are always available to support one another.
I have been with SugarCRM for 8 years. I joined a small team which became like a second family. I was given the opportunity to build our team and grow my leadership skills. My transition to Staff QA Engineer has given me further responsibilities and exciting challenges. SugarCRM is a great place to grow and learn and the colleagues are always available to support one another.
Alexandra Voiculescu
Staff QA Engineer
Craiova, Romania
Benefits & Perks
At Sugar, rewards are designed to unlock potential. We focus on growth, performance, and care—through competitive pay, benefits that support your whole self, and wellness programs tailored to where you live.
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Financial Well-Being
We offer competitive pay, retirement, and savings plans that give you confidence in your financial future, no matter where you live.
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Healthcare & Well-Being
Healthcare and wellness benefits tailored to your region—supporting you and your family.
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Tailored Regional Perks
Local benefits designed to fit your region—plus a global reimbursement program that adapts wherever we operate.
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Career Growth That Matters
Growth here means big challenges, global colleagues, and real feedback. We’ll back you with resources, but the difference comes from meaningful work that stretches you.
