If a customer is worth the cost to convert,
they’re worth the cost to keep.
Though most may agree with that notion, very few deliver. Roughly 85% of companies believe they give exemplary service, but only 12% of customers believe they receive exemplary service.
Find the gap and learn what to stop, start, and continue doing to gain customers now, and to keep them.
Rebound with visibility like never before. Learn more.
About SugarCRM
SugarCRM’s time-aware sales, marketing and service software helps companies deliver a high-definition (HD-CX) customer experience. For mid-market companies and anyone that wants a CX-driven platform, Sugar gives teams the time-aware customer data they need to achieve a clear view of the customer and reach new levels of business performance and predictability, and increase customer lifetime value.
Find out how SugarCRM helps companies deliver on customer experience. Based in Silicon Valley, SugarCRM is backed by Accel-KKR.