Start Creating Customers for Life
Learn how you can:
- Measure and monitor first response SLA and ensure customers SLA requirements are met
- Give customers the answers they need while minimizing support costs using robust self-service tools
- Automatically route cases to get people to the right people
- Quickly understand problem areas with time-aware case tracking, reports, and dashboards
Sugar allowed us to consolidate a few disparate software tools into one.
Robust reporting capabilities. We all use Sugar on a daily basis.
Would never switch from Sugar!