Connect with the Brightest Minds in Customer Experience
This event took place on 16 June 2020 and the on-demand content will be available for a limited time
Senior Vice President and General Manager, EMEA, James Frampton and RVP of Customer Success, Stuart Hall, will be hosting the action-packed two and a half-hour virtual event, tailor-made for our EMEA customers.
1:30 PM BST
Welcome
James Frampton, SVP and GM EMEA, SugarCRM
Stuart Hall, RVP Customer Success EMEA, SugarCRM
1:40 PM BST
The New Sugar... Now
Craig Charlton, CEO, SugarCRM
2:10 PM BST
Making It Real: Time-Aware CX
Clint Oram, Co-Founder and CSO, SugarCRM
2:35 PM BST
Breakout Session: No-Touch CX - Ditch the Data Entry
James Frampton, SVP and GM EMEA, SugarCRM
Georg Neumann, Head of Solutions Consulting, EMEA, SugarCRM
Breakout Session: The Cloud Imperative - Ensuring Your Business Thrives in the Digital Age
Zac Sprackett, SVP, Product Management, SugarCRM
Breakout Session: Lifetime Commitment to Customers
Stuart Hall, RVP Customer Success EMEA, SugarCRM
Chris Pennington, CCO, SugarCRM
2:55 PM BST
The Best Time to Move to the SugarCloud is Now
Rich Green, CTO and CPO, SugarCRM
3:25 PM BST
Embracing a CX Framework that Delivers: Customer Spotlight
Stuart Hall, RVP Customer Success EMEA, SugarCRM
David-Alexandre Krupa, Sales Excellence Manager, Asendia
3:45 PM BST
Audience Q&A
CEO, SugarCRM
Co-Founder and CSO, SugarCRM
CTO and CPO, SugarCRM
CCO, SugarCRM
SVP and GM, EMEA, SugarCRM
RVP Customer Success EMEA, SugarCRM
SVP, Product Management, SugarCRM
Head of Solutions Consulting, EMEA, SugarCRM
