Connect with the Brightest Minds in Customer Experience

Loaded Technologies

Loaded Technologies specialises in designing and implementing CRM solutions. We are a SugarCRM Elite partner with more than 10 years experience implementing the Sugar platform. We are in the business of helping our clients transform their customer experiences with our unique combination of enterprise-grade rigour, commercial and business savvy, entrepreneurial spirit and technical depth in the solutions we design. Based in Sydney, we provide a consulting-led approach in our work with Australian and New Zealand companies across a range of sectors, recognising that it is how people adopt and adapt that ensures technology-led programs deliver a return on investment.

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Ambit

Ambit is a leading CRM & Customer Experience (CX) consulting and technology services company with nearly 14 years of experience in the CRM domain and presence across Asia Pacific, North America, Europe and Middle East

Comprehensive CRM Implementation experience – We have successfully implemented over 200+ CRM projects for global clients with most of the projects encompassing end-to-end sales, marketing and service modules’ implementations. We have experience in working with both fast-growing small and mid-sized businesses as well as Fortune 500 companies across multiple industries including Manufacturing, Banking, Financial Services, Telecom, Business Services, Media, Travel & Hospitality, etc.

Expertise in SugarCRM – Ambit is an Elite Partner of SugarCRM with a global presence. We have a large pool of trained and certified resources on SugarCRM and have significant techno-functional expertise on the product and work closely with SugarCRM on many projects.

Integrating CRM with other systems – We have experience integrating CRM solutions with a number of other business applications and systems like ERP/accounting systems, IOT/Sensors, marketing automation tools, social media engagement tools, contact center solutions, document management systems, text/audio chat and chatbot solutions, business intelligence solutions and other back-office and front-office software for varied industries.

SugarVox – Ambit offers a Conversational AI product which integrates bots (through SugarMobile, Amazon Alex and Google Assistant) with SugarCRM, allowing sales reps and managers to manage their day to CRM activities through voice and chat.

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