CRM for Support

Retain the customers you have

Acquiring new customers is much more expensive than retaining the ones you have. And with SugarCRM, you can deliver the kind of customer support that builds long-term relationships - handling customer service issues quickly and effectively. You’ll be able to centralize service requests across channels, manage inbound emails, share knowledge throughout the service organization, track incident frequency, and measure responsiveness. You can even defray customer support costs with a self-service portal.

Customer Success Stories

Bhea created a customized module for our Sugar solution that on its own saves TLC agents 100 hour per week.
Telesphere Moves to SugarCRM from NetSuite in Less Than Three Weeks
SugarCRM Streamlines Customer Support and Improves First Call Resolution for JAB Broadband


Technology Advisors is a leading business and technology consulting company specializing in the development of CRM strategies and technology...

Epicom is a technology solutions firm focused on consulting and executing complex Customer Relationship Management (CRM) and Marketing Automation...

Levementum is a global consulting and technology services company that focuses on xRM (relationship management) and eCommerce for businesses, non-...