Sugar Discover Cuts Costs and Increases Sales Efficiency
Daniel Elman
Nucleus Research
Unlock the Power of Time with Sugar Discover
Gain unprecedented insight into sales performance with Sugar Discover—A time-aware approach to revenue analytics that tracks extensive metrics and historical performance to alert you proactively to issues or opportunities. Going a step further, Discover provides root cause analysis for its findings without you having to do anything. Sugar is the only CX platform built on a cutting-edge event stream database that records every change in the customer journey to rewind the past and predict the future.
Detect Changes
Automated alerts provide notice on key metric changes so you can take action.
Rewind History
Detailed historical and field records make it easy to identify trends and forecast sales predictions.
Keep Things Simple
Out-of-the-box value from the first day with your Sugar instance.
What Can You Do with Sugar Discover?
Understand Performance Immediately
Sugar Discover comes with key metrics and commonly used KPIs out-of-the-box to eliminate the need to build your own analytical database, learn a complicated tool, or hire a data scientist.
It’s About Time
Unlike standard reporting, Sugar Discover gives you historical perspective—it leverages data from every point in time to enable more informed decisions. Discover’s time-aware technology helps you understand past performance to make accurate predictions about the future.
Proactive Alerts
Traditional reporting is only helpful if users are actually reading the reports. Discover takes a proactive approach, tracking sales performance metrics in real-time and alerting users when it detects issues and opportunities.
Discovery Insights
Discover makes these alerts actionable by providing Discovery Insights—relevant factors that are impacting sales performance. With Discovery Insights, you’ll be able to quickly identify root causes and take action.