Revenue growth is a key indicator of competitive success. For many companies, competing successfully is more and more difficult. To find revenue success in this new world, companies need to adopt an approach that ensures the customer’s journey is proactively managed, from first engagement and throughout the entire buying lifecycle. Analytics and advanced techniques such as artificial intelligence (AI) can help. More advanced platform solutions now even embed analytics and AI to improve processes and help teams understand what “good” customer experience looks like.
Download this whitepaper by Ventana Research and find out why AI is essential in helping companies find potential gaps in their customer journeys, speed up the sales cycle, and uncover new opportunities.