Your customer retention rate is a direct reflection of the health of your business. And as we find ourselves in a new era of selling, it’s crucial that companies recognize early on which customers are happy and, more importantly, which ones aren’t and are at risk of leaving.
So, what should you specifically be looking for?
Download this infographic to learn the top seven data-based strategies you can adopt to help your company:
- Increase data visibility to overcome customer churn
- Create internal alignment to create better CX
- Rely on AI-based tool to help identify at risk customers
Related
5 Reasons Your CX Strategy is Failing
5 Reasons Your CX Strategy is Failing
Do you have the visibility you need to know if your strategy is working or not?
Stop Searching. Start Hiring.
6 ways to create better candidate visibility with marketing automation
The US Contact Center Decision-Makers’ Guide
The US Contact Center Decision-Makers’ Guide
Why the best customer experiences are supported by Sugar Serve
Nucleus Research: Anatomy of a Decision – SugarCRM
Nucleus Research: Anatomy of a Decision – SugarCRM
Download the full report to see how Sugar users eliminate busy work and get time back
Frost & Sullivan: Best Practices Customer Value Leadership Award
SugarCRM Recognized for 2021 Customer Value Leadership Award in the Enterprise Sales Force Automation (SFA) Space
