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Bringing High-Definition CX Into Focus

Wednesday, September 23, 2020

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Bringing High-Definition CX Into Focus

Wednesday, September 23, 2020
8 AM PDT / 11 AM EDT / 4:00 PM GMT

Does your company have a clear view of the customer? Are your customer-facing teams being proactive or reactive? Join us to explore current market trends that demand complete business alignment around a clear and accurate view of your customer – and help drive customer experience.

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Building a Powerful Customer Connection in Good Times and Bad

Join Micah as he shares his lessons and insights from best-selling book, Ignore Your Customers (and They’ll Go Away), on what companies should do to invest in their customers now to reap the benefits later. Listen as Micah and Clint explore how companies can balance a service-first approach without comprising a sales-driven culture.

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SugarConnected 2020

Join us for SugarConnected on October 7th, a virtual experience on customer experience where Micah Solomon will provide a special keynote.