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Start Creating Customers for Life

Learn how you can:

  • Measure and monitor first response SLA and ensure customers SLA requirements are met
  • Give customers the answers they need while minimizing support costs using robust self-service tools
  • Automatically route cases to get people to the right people
  • Quickly understand problem areas with time-aware case tracking, reports, and dashboards

Sugar allowed us to consolidate a few disparate software tools into one.

Robust reporting capabilities. We all use Sugar on a daily basis.

Would never switch from Sugar!

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