Case Studies - Latin America

View all Case Studies
Challenge: Close more more sales; improve customer service response time; and increase understanding of customer needs; share information across...
Business Issue: By 2011, Rio de Janeiro operations of the Fresenius Medical Care (FMC) had doubled in only four years—straining sales, customer...
Business Issue As its success led to growth, Puente needed to improve its systems for aggregating, managing and using its customer information....