CRM Editions & Pricing

Supercharge your Sales and Service Teams

Get the Sugar Productivity Suite

Sugar Professional

Ideal for growing your small business


Per user per month, billed annually  


  • Sales automation and forecasting  
  • Customer service + case management  
  • Lead management + sales campaigns  
  • Online support
  • 15GB storage

Compare editions

Buy now

Sugar Enterprise

Best value for larger businesses


Per user per month, billed annually  

Includes all features in Professional Edition plus:

  • Product level quotes and forecasting
  • Advanced workflow  
  • Team-based role permissions
  • 100 concurrent customer self-service portal users
  • 12x5 (hours/days) email and phone support
  • 60GB storage

Compare editions

Buy now

Sugar Ultimate

Most complete CRM plus highest level of support


Per user per month, billed annually  

Includes all features in Enterprise Edition plus:

  • Assigned Technical Account Manager
  • 5 sandbox instances
  • 24x7 support
  • 250GB storage

Compare editions

Buy now

Relationship Intelligence


Gather and analyze customer intelligence from a broad range of social data sources


Per user per month, billed annually  

  • Provides all customer contact and social information using just a name and email; imports to Sugar with a click of a button.
  • Real-time company news, alerts and insights help you stay on top of relevant developments and changes at your customers and prospects.
  • Accelerates call preparation, boosts conversion rates and saves you time.
  • Adds intelligence to every stage of your sales, customer service and marketing workflows.
Download Hint Product Brief Watch Hint Demo Video

Marketing Automation


Marketing Automation Success Through the Funnel


Per 10K contacts per month, billed annually

  • Social, search, and SEO tools to drive inbound traffic and understand visitor engagement
  • Campaign creation using drag-and-drop email, landing page, and web form builders
  • Lead nurturing with personalized, automated communication and leading scoring
  • Advanced analytics to track campaign performance, improve conversion rates, and enable data-driven decisions
  • Tight integration with the Sugar platform aligns sales, marketing, and customer service
Contact us