Product Editions and Pricing

CRM Pricing and Editions

Editions Comparison

Take a closer look at each Sugar edition.

View Comparison Chart

Product Demo

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$40

user/month billed annually*

Complete CRM Platform for growing your small business

Sugar Professional includes:

  • Sales automation and forecasting
  • Marketing lead management
  • Support automation
  • Call center automation
  • Reporting & Dashboards
  • SugarCRM Mobile
  • Cloud or on-premise deployment
  • 15GB storage
  • Unlimited Studio customizations
  • Unlimited online support
  • Support for MySQL and SQL Server (On-Site)

Best Value

$65

user/month billed annually*

Full-featured CRM Platform designed for the enterprise

Sugar Professional functionality plus:

  • Revenue Line Item Level Opportunity Tracking Forecasting
  • Product Level Quotes
  • Advanced Workflow
  • Role-based Views
  • 100 Concurrent Customer Self-service Portal Users
  • SQL-Based Reporting Access
  • Support for Oracle and DB2 (On-Site)
  • 12x5 (hours/days) Email and Phone Support
  • 60GB storage

$150

user/month billed annually*

Complete suite of CRM product, support, and service offerings

Everything included in Sugar Enterprise plus:

  • 24x7 support
  • Assigned Technical Account Manager
  • Increased storage**
  • 5 sandbox instances**

Sugar Professional

$40

user/month billed annually*

Complete CRM Platform for growing your small business

Sugar Professional includes:

  • Sales automation and forecasting
  • Marketing lead management
  • Support automation
  • Call center automation
  • Reporting & Dashboards
  • SugarCRM Mobile
  • Cloud or on-premise deployment
  • 15GB storage
  • Unlimited Studio customizations
  • Unlimited online support
  • Support for MySQL and SQL Server (On-Site)

Best Value

Sugar Enterprise

$65

user/month billed annually*

Full-featured CRM Platform designed for the enterprise

Sugar Professional functionality plus:

  • Revenue Line Item Level Opportunity Tracking Forecasting
  • Product Level Quotes
  • Advanced Workflow
  • Role-based Views
  • 100 Concurrent Customer Self-service Portal Users
  • SQL-Based Reporting Access
  • Support for Oracle and DB2 (On-Site)
  • 12x5 (hours/days) Email and Phone Support
  • 60GB storage

Sugar Ultimate

$150

user/month billed annually*

Complete suite of CRM product, support, and service offerings

Everything included in Sugar Enterprise plus:

  • 24x7 support
  • Assigned Technical Account Manager
  • Increased storage**
  • 5 sandbox instances**

*Minimum annual subscription includes 10 user licenses and starts at $4,800/year for Sugar Professional and $7,800/year for Sugar Enterprise.

**Sugar On-Demand only

***Sugar On-Site only