In OpenSymbol we advise companies to frame the CRM project in a broader strategy that sees the customer at the center: you cannot leave important pieces of the Customer Journey uncovered.
We take care to understand today’s needs well, but we set up the system so that the company is ready for the future.
Integrating marketing, sales and after sales well is the right recipe for cultivating a lasting relationship with your customers, not disappointing them, and never making them feel abandoned. In B2B and B2C.
Use Cases
- Account Management
- Accounting
- Call Center
- Case Management
- Contact Management
- CPQ
- Customer Management
- Customer Support
- Database Management
- Lead Management
- Marketing
- Opportunity Management
- Project Management
- Sales Force Automation
- Service
Integrations
- Asterisk
- AWS Cloud
- CJ Plugin
- CreditSafe, For Credit Checks
- Docusign
- Drupal
- Google Maps
- HubSpot
- MailChimp
- MediusFlow
- Microsoft Dynamics (Accounting)
- QlikView for BI
- Sage 100 ERP
- SAP
- Zendesk
Industries
- Financial Services
- Advertising and Media
- Agriculture
- Automotive
- Business Services and Consulting
- Construction
- Distribution
- Healthcare
- Information and Communication Technology (ICT)
- Insurance
- Manufacturing
- Pharmaceutical
- Professional Services
- Wholesale
