SugarCRM Wins InfoWorld Bossie Award for Fourth Consecutive Year

Sugar Named Best Open Source Application for Sales Force Automation and Customer Support Services

CUPERTINO, Calif.—September 16, 2011—SugarCRM, the world’s fastest-growing Customer Relationship Management (CRM) company, today announced that the company has claimed the top spot in the InfoWorld Bossie Awards program for best open source CRM software for the fourth year in a row. The company was recognized for its ability to provide outstanding Sales Force Automation and customer support services.

Companies around the world rely on technology to enable and enhance their business operations and deliver on their business strategies. Each year, The InfoWorld Bossie Awards recognize the best business-oriented open source software products in a variety of categories.

“In every software category worth mentioning, you’ll find a competitive open source solution,” said Doug Dineley, Executive Editor/Test Center, InfoWorld. “And in some cases, open source is the only solution. Our 2011 Bossie Award winners represent the best that open source has to offer in application development, desktop productivity, mobile computing, and the data center.”

“Our mission is to empower organizations to gain and retain customers, clients and constituents, and this recognition from InfoWorld is a proof point that shows we are successfully executing upon that mission,” said Nick Halsey, chief marketing officer and executive vice president of corporate development for SugarCRM. “With Sugar, our community has the opportunity to create a customized solution that meets real-world needs, and in turn, provides an optimized customer experience.”

In addition to the InfoWorld Bossie Award, SugarCRM has claimed several other awards this year. A full list of 2011 award wins is as follows:

  • Winner – Open Source CRM category, CRM magazine
  • Leader – Midmarket Suite CRM category, CRM magazine
  • Leader – Small-Business Suite CRM category, CRM magazine
  • One to Watch – Sales Force Automation category, CRM magazine
  • Winner – OnDemand Top 100, AlwaysOn
  • Finalist – Demonstration of Business Value through Social Business, Lotus Awards
  • Finalist – CTO Award, Lotus Awards

For a complete list of this year’s InfoWorld Bossie Award winners visit

Also, feel free to fan SugarCRM on Facebook, follow the company on Twitter and subscribe to the company’s YouTube channel.

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@sugarcrm wins @infoworld Bossie Award for best open source CRM for the fourth consecutive year #OSS

About InfoWorld Media Group

InfoWorld Media Group helps IT Decision Makers choose the right technology, within the context of a cohesive strategy for business impact at their organizations. InfoWorld identifies and promotes emerging technology segments that add unique value for the organizations that implement them, as well as the vendors that provide those solutions. Using an integrated communications approach including online, events, research, and a continued investment in an independent Test Center, InfoWorld analysts and editors provide hands-on analysis and evaluation, as well as expert commentary on issues surrounding emerging technologies and products. Visit InfoWorld at

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About SugarCRM

SugarCRM makes CRM simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than ten million times and currently serve over 850,000 end users in 80 languages. Over 7,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.


For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email, or visit

Media Contact:
Elena Annuzzi