SugarCRM Reports Strong Customer, Channel, and Technology Partner Growth in Second Quarter 2012

Article type: 
Press Release

CUPERTINO, Calif. – August 16, 2012 – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced its 11th consecutive quarter of year-over-year billings growth, reporting a 36% year-over-year increase in the second quarter of 2012. Total billings for the first half of 2012 were up 73% over total billings for the first half of 2011. Total subscription seats were up 120% over Q2 of 2011.

To stay in step with the company’s worldwide growth, SugarCRM has nearly doubled its employee headcount year-over-year to over 300 employees and opened new offices in Cambridge, UK and Raleigh, NC and expanded its offices in Cupertino, California and Munich, Germany.

“Our open business model has enabled us to achieve continuous growth year-over-year. In Q2, we achieved the 11th consecutive quarter of year-over-year billings growth, the 13th consecutive quarter of subscription seats growth, and expanded our global customer base, adding over 700 new customers to the SugarCRM family,” said Larry Augustin, SugarCRM’s chief executive officer. “As an increased number of companies are looking for CRM solutions that enable their users to effectively connect with their customers, SugarCRM is well-positioned to continue its solid growth. In particular, we are seeing strong interest from midmarket customers who are finding value in SugarCRM over other costly alternatives.”

Sugar CRM Q2 2012 Business Highlights

About SugarCRM

SugarCRM makes CRM simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than 11 million times and currently serve over 1,000,000 end users. Over 7,000 organizations have chosen SugarCRM's On-Site and Cloud Computing services over competitive alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email, or visit You can also connect with SugarCRM on Facebook, Twitter and YouTube.

Media contact:
Elena Annuzzi
(408) 792-6952