We are in the era of digital disruption and it’s not just about companies like Uber and Airbnb. Organizations in every industry, because of the ridiculously fast pace of technology innovation, are dealing with disruption. They must develop digital transformation strategies that focus on utilizing new technologies and business models to more effectively engage with customers at every touchpoint.
Furthermore, there is clear evidence that companies that embrace digital transformation and offer a superior customer experiences are outperforming their competition in terms of attaining and retaining customers.
Think about the end of the quarter, when sales people are rushing around to secure all the final details and signatures to close a deal. It’s often stressful and time-consuming. Enter PandaDoc, which makes it easy to create, send, track and eSign quotes, proposals, and contracts right within SugarCRM. For part five of the disruption series, SugarCRM’s Martin Schnieder talks with Jared Fuller, the vice president of sales and business development at PandaDoc about how the company is disrupting how organizations close business.