In SugarCRM’s 2021 CRM and Sales Impact Report, over half (57%) of sales leaders said they were having trouble predicting when customers would churn.
Would you like to know how to reduce your customer churn rate and maximize customer revenue? Watch our webinar where we showcased three ways to help manage churn.
Thank you to everyone who participated in this webinar! Below are the first 2 minutes of the webinar, general notes as well as the slide deck. If you would like to see the full video recording, you may access it here.
In our webinar, we gave a quick overview of our CRM and Sales Impact Research Report, and reported our findings on customer churn: the main reasons why your customers are most likely to churn, and what your company can do to predict and prevent churn.
If you would like to learn more about key factors affecting customer churn and how to address them, we highly recommend these resources:
- CRM and Sales Impact Report – Insights from 1,000 sales professionals on what’s driving (or stalling) revenue and customer engagement. Download the complete report for all the facts and figures, plus a country comparison chart for the U.S., U.K., Germany, and Australia.
- Where We Meet the Moment – How SugarCRM can help you create the high-definition customer experience your business needs and your customers crave.
- On-Demand Webinar: Top 3 Ways to Stop Revenue Loss and Customer Churn