Category: Relationship Intelligence

With the advent of social networks, our ability to maintain connections with people has grown by orders of magnitude. As one friend of mine put it, “I now have more friends from high school on[…]

Big news! We have expanded SugarCRM Hint, our flagship offering from SugarCRM’s Relationship Intelligence product line beyond leads and contacts. Now, you can gather relationship intelligence about businesses and organizations. It works like this: users[…]

Most of us know by now that social media posts aren’t private. Advertisers, your colleagues, and even the CIA might be watching what you post. In the era where customer data is gold, the sales[…]

In case you haven’t been paying close attention, the world is changing at an accelerating rate. The comforting norms of even the last five to ten years are being laid to rest, replaced by new[…]

As a sales rep, you have many deals in the pipeline simultaneously and must prioritize them everyday. Most of the time, the order of your list will remain the same, but wouldn’t it be advantageous[…]

In our recent SalesTech report, we asked 400 sales executives what technology tools are most important to improving the effectiveness of sales reps, and what the are barriers to deploying these tech tools. While a[…]

As I’m sure you’re aware, SugarCRM recently launched Hint – the debut tool from our new relationship intelligence product line. But are you aware of just how much value you will actually get out of Hint,[…]

It wasn’t that long ago, the conventional wisdom was that spending time on Facebook while at work wasn’t a productive use of employees’ time. Even the offenders seemed to agree, in a 2015 survey, 38%[…]

One of the perks of my job is that I get to review a lot of interesting survey data from both the CRM industry at large and our own customer base as well. I recently[…]