June 1st marked the 15-year anniversary of SugarCRM, so we have dedicated the month to reminiscing on our experience alongside Sugar. As one of their very first partners, and the 2019 Global Reseller of the[…]
Category: Relationship Intelligence
Happy Birthday SugarCRM!
I admit it. I have my head in the clouds often. I’m a dreamer and a builder. I like building, creating, shaping…new ideas, new software, new businesses. Earlier in my career, my focus was on[…]
No-Touch CRM
Sometimes you’re the bug and sometimes you’re the windshield. In this crazy race we call tech innovation, the last couple of years have been running at top speed in the front-office business apps market. Cloud[…]
$270m Accompany Buy for Cisco Proves Value of Relationship Intelligence
You may have seen that communications giant Cisco is picking up personal data and relationship insight aggregator Accompany for a cool $270m. As Accompany CEO Amy Chang puts it – the product acts like a[…]
Getting to Know Your 500+ Close Friends on Facebook
With the advent of social networks, our ability to maintain connections with people has grown by orders of magnitude. As one friend of mine put it, “I now have more friends from high school on[…]
Bringing Relationship Intelligence to “Accounts” in Sugar
Big news! We have expanded SugarCRM Hint, our flagship offering from SugarCRM’s Relationship Intelligence product line beyond leads and contacts. Now, you can gather relationship intelligence about businesses and organizations. It works like this: users[…]
Half of sales reps view prospects’ Facebook profiles before meetings
Most of us know by now that social media posts aren’t private. Advertisers, your colleagues, and even the CIA might be watching what you post. In the era where customer data is gold, the sales[…]
Work Like You Live
In case you haven’t been paying close attention, the world is changing at an accelerating rate. The comforting norms of even the last five to ten years are being laid to rest, replaced by new[…]
SugarCRM Hint: “News” is Big News
As a sales rep, you have many deals in the pipeline simultaneously and must prioritize them everyday. Most of the time, the order of your list will remain the same, but wouldn’t it be advantageous[…]
Why You Need Relationship Intelligence
In our recent SalesTech report, we asked 400 sales executives what technology tools are most important to improving the effectiveness of sales reps, and what the are barriers to deploying these tech tools. While a[…]