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Category: Relationship Intelligence

Getting to Know Your 500+ Close Friends on Facebook

March 12, 2018March 13, 2018 Larry AugustinRelationship Intelligence

With the advent of social networks, our ability to maintain connections with people has grown by orders of magnitude. As one friend of mine put it, “I now have more friends from high school on[…]

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Bringing Relationship Intelligence to “Accounts” in Sugar

January 30, 2018 Andrew StaplesRelationship Intelligence

Big news! We have expanded SugarCRM Hint, our flagship offering from SugarCRM’s Relationship Intelligence product line beyond leads and contacts. Now, you can gather relationship intelligence about businesses and organizations. It works like this: users[…]

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Half of sales reps view prospects’ Facebook profiles before meetings

November 27, 2017November 27, 2017 Andrew StaplesRelationship Intelligence

Most of us know by now that social media posts aren’t private. Advertisers, your colleagues, and even the CIA might be watching what you post. In the era where customer data is gold, the sales[…]

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Work Like You Live

October 16, 2017 RichGreen@SugarRelationship Intelligence

In case you haven’t been paying close attention, the world is changing at an accelerating rate. The comforting norms of even the last five to ten years are being laid to rest, replaced by new[…]

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SugarCRM Hint: “News” is Big News

October 6, 2017 Andrew StaplesRelationship Intelligence

As a sales rep, you have many deals in the pipeline simultaneously and must prioritize them everyday. Most of the time, the order of your list will remain the same, but wouldn’t it be advantageous[…]

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Why You Need Relationship Intelligence

August 18, 2017October 11, 2017 Andrew StaplesRelationship Intelligence

In our recent SalesTech report, we asked 400 sales executives what technology tools are most important to improving the effectiveness of sales reps, and what the are barriers to deploying these tech tools. While a[…]

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Get the Value of Hint in Free Webinar

August 9, 2017September 22, 2017 Jenna ClickRelationship Intelligence

As I’m sure you’re aware, SugarCRM recently launched Hint – the debut tool from our new relationship intelligence product line.   But are you aware of just how much value you will actually get out of[…]

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Using Facebook to Build Better Business Relationships

July 26, 2017August 10, 2017 Andrew StaplesRelationship Intelligence

It wasn’t that long ago, the conventional wisdom was that spending time on Facebook while at work wasn’t a productive use of employees’ time. Even the offenders seemed to agree, in a 2015 survey, 38%[…]

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SugarCRM Hint – Save Time, Be Prepared

July 18, 2017July 19, 2017 Andrew StaplesRelationship Intelligence

One of the perks of my job is that I get to review a lot of interesting survey data from both the CRM industry at large and our own customer base as well. I recently[…]

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