The Must-Read Q&A With SugarConnection Sponsor Polar Strategy

Will you be at SugarConnection Boston? Here’s another can’t-miss activity to add to your list:

Stop by the Polar Strategy booth.

Polar Strategy is one of five select SugarCRM Partners that will be on-site throughout the day, and we couldn’t be more excited that they’ve decided to join us. 

With a standout team of specialists holding every available Sugar certification, the firm supports companies of all sizes — from small businesses to large enterprises — and focuses exclusively on the Sugar platform. Whether you’d like to talk about custom plugins and integrations or just want to hear what other companies are doing to get a competitive advantage, you’ll gain all kinds of ideas and inspiration at the Polar Strategy booth.

Starting tomorrow morning, attendees will have direct access to senior consultants who are ready to share their vision for the future of CX. In the meantime, here’s a quick preview:

What’s something attendees might not know about Polar Strategy? 

Polar Strategy was founded in 2016 and focuses exclusively on SugarCRM. However, it is part of a larger group of companies with branches in healthcare, government and more. Our corporate structure allows us to quickly access resources when required and also to work in regulated industries with confidence.

And while we’re based in the Washington DC area, our team is spread across the United States and abroad.

How does Polar Strategy help businesses cultivate customers for life? 

Prior to any configurations or customizations, every engagement begins with an Initiate and Solution Design phase of Polar Strategy’s proven project success path.

The Initiate phase focuses on the customer story: what you’re trying to achieve and any pain points. This allows our analysts to look for areas of improvement in places the company may not have previously thought of. 

Our project success path ends with the Adoption and Enhancements phase, which leaves room for continuous improvement. Polar Strategy values each and every customer relationship, and we put measures in place to help ensure an effective customer experience.

Why should attendees stop by to meet you in person? 

Polar Strategy’s engagement lead and senior consultants will be at SugarConnection Boston in person. Come by and get to know the type of people at Polar and dive into their experiences. 

 

Attendees might be surprised to learn about some of the projects our team has worked on. We’ll also be showcasing some of our recent customizations and Polar’s vision for the future.

Ready to learn more? There’s a wealth of great information on Polar Strategy’s brand new website. And on Wednesday, September 25, they’ll be ready to answer all of your most pressing questions in person. 

  • customer experience
  • SugarConnection
About the Contributor
Heather Mueller
Heather Mueller Heather Mueller is a master storyteller and content creator helping companies cultivate customers for life — one blog article at a time.

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