The theme of last month’s SugarCon2015 was “Connecting i2i,” and I have to say, it was really inspiring to see all the attendees taking advantage of the rich assortment of keynotes, panel discussions and technical[…]
Our i2i workshop series follows SugarCRM’s recent announcement about a “reimagined” vision of CRM, one that fuses Customer Journey Mapping with CRM.
Picture this: you are interested in a product from a particular company. You look at that company’s website and register for a special offer. Then, you contact a sales or call center representative from that[…]