Key Benefits of Sugar Sell
Enhance Productivity
Easily customize workflows, automate renewals, and minimize busy work with a platform that helps you automate anything.
Improve Win Rates
Access sales intelligence insights, uncover cross-sell/upsell recommendations, and use built-in AI to understand the opportunities that are most likely to close so you can accelerate every deal.
Simplify Your CRM
Experience the world’s most flexible and customizable CRM – without all the add-ons and overages. Focus on what matters and anticipate what’s next.
“SugarCRM’s commitment to providing its customers with flexibility, customization, and comprehensive functionality has earned it a spot in the Leader’s Quadrant of the CRM Value Matrix.”
Nucleus Research
Read the full report here.
Make the Hard Things Easy, with Sugar Sell.
Click Less = Sell More
See the world through the customer’s eyes with a complete view of activities, cases, record history, and more, from a single screen.
- Reduce clicks and take action from one 360-degree customer view.
- Focus in on customer details with drill down capabilities.
Guided Selling = Sales Success
Craft your unique workflows with drag-and-drop simplicity. Automate complex sales processes with built-in productivity features.
- Collaborate seamlessly and build quotes in minutes with native capabilities and top third-party document integrations.
- Create drag-and-drop Smart Guides to streamline sales processes and recommend next best actions.
Enhanced Analytics = Better Insights
See what works, what doesn’t, and how to replicate your wins with enhanced forecasting and reporting capabilities built directly in the platform.
- Use time-aware reporting to see what’s changed, what’s happening now, and where you are going next.
- Remove the need for manual and headache-inducing spreadsheets with in-platform metrics and reporting.
CRM Everywhere = Improved Interactions
SugarCRM allows reps to work where they want, on their terms, with a robust mobile app, expansive out-of-the-box e-mail and calendar integrations, and omnichannel communications such as live chat.
- Easily configure the SugarCRM mobile app to meet your rep’s unique needs—wherever they are working.
- Work seamlessly from your Gmail or Outlook account, with direct tie-in to your CRM data.
Click Less = Sell More
See the world through the customer’s eyes with a complete view of activities, cases, record history, and more, from a single screen.
- Reduce clicks and take action from one 360-degree customer view.
- Focus in on customer details with drill down capabilities.
Guided Selling = Sales Success
Craft your unique workflows with drag-and-drop simplicity. Automate complex sales processes with built-in productivity features.
- Collaborate seamlessly and build quotes in minutes with native capabilities and top third-party document integrations.
- Create drag-and-drop Smart Guides to streamline sales processes and recommend next best actions.
Enhanced Analytics = Better Insights
See what works, what doesn’t, and how to replicate your wins with enhanced forecasting and reporting capabilities built directly in the platform.
- Use time-aware reporting to see what’s changed, what’s happening now, and where you are going next.
- Remove the need for manual and headache-inducing spreadsheets with in-platform metrics and reporting.
CRM Everywhere = Improved Interactions
SugarCRM allows reps to work where they want, on their terms, with a robust mobile app, expansive out-of-the-box e-mail and calendar integrations, and omnichannel communications such as live chat.
- Easily configure the SugarCRM mobile app to meet your rep’s unique needs—wherever they are working.
- Work seamlessly from your Gmail or Outlook account, with direct tie-in to your CRM data.
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Unsure Where to Start?
Choosing the right CRM can be tricky. Fill in the form, and one of our experts will reach out within an hour to guide you through the process, ensuring you get the best fit for your needs.
Why SugarCRM?
Equip your sales team with the tools they need, at a lower TCO than Salesforce and HubSpot.
Flexible Workflows
Easily tailor SugarCRM to your unique business processes with minimal or no coding.
Industry Solutions
Boost sales with data-driven insights tailored for B2B mid-market companies.
Test it Risk-Free
If you’re using another CRM and want to see your data in SugarCRM while keeping your existing system active, we offer a seamless way to do just that.
What We Do Best
Actual business results from SugarCRM Customers.
Sales Force Automation,
Built for the Modern Sales Warrior
Business Process Automation
Streamline common business processes by managing approvals, sales processes, call triaging, and more.
Predictive AI
Uncover insights unique to your business—even with limited or incomplete CRM data.
Sales Intelligence
Dive into any account, contact, or lead to learn new information and enhance your understanding of customers.
Sales Console
See and manage your planned activities, opportunities, and accounts from a single pane of glass.
Geo Mapping
Quickly see which records are close to each other, plot records on a content-rich map, and generate driving directions.
Product Tour
Explore the Sugar Sell Platform
Experience a guided tour of Sugar Sell’s dashboards and primary modules.
TAKE PRODUCT TOUR
Extensibility
Connect your favorite tools or select helpful add-ons.
ERP Integrations
Keeping You Safe, One Conversation at a Time
Enterprise-Grade Security
SugarCRM employs a robust security framework, utilizing a defense-in-depth approach to safeguard your data across all layers.
Unparalleled Compliance
SugarCRM meets and exceeds broadly recognized security standards and provides tailored compliance solutions to fit your needs.
Customer Success Story
Our Customers Get Results
“We live in Sugar. So I’m in there every single day, all the management team are. It’s our one source of truth. We get all our figures, all our forecasts, all our reports… We monitor all our reps’ KPIs in there.”
Alice Blade
Sales Operations & Renewals Manager
Frequently Asked Questions
Take a look at some of our most-asked questions and their answers.
SugarCRM has different third-party add-ons, integrations, and services to help your company stay ahead in your industry. However, we are proud to say our out-of-the-box offerings are more robust than our competitors. Instead of charging for every overage and add-on, we give you one simple solution at a predictable price point.
We offer several advisory, adoption, and support plans to our customers. To learn more, navigate here.
You can add services or upgrade at any time. Contact us to see what works for your business.
Yes, please see SugarCRM Generative AI page for more information.