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Software Reviews’ Emotional Footprint Report uniquely provides a comprehensive evaluation of what it’s like to actually do business with some of the most popular vendors in the Customer Relationship Management market.

Sugar vaulted from fourth place last year to first place this year, ranking higher than any other CRM vendor. With a CX score of 8.6, Sugar has taken its place at the top based off 1,704 customer reviews of 14 other key Customer Relationship Management vendors. Download a copy to make better purchase decisions by leveraging the experiences of real users.