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SoftwareReviews surveyed more than 1,000 CRM users about how they felt about their vendor. Here’s what they said about SugarCRM, Salesforce and HubSpot.
Customer Experience
Answers related to user satisfaction and support.
Transparent
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Caring
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Service Experience
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Product Experience
Answers related to features and innovation.
Continually Improving
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Mobile Feature
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Strategy & Innovation
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"That’s one of the things I really like about Sugar — it’s really easy to pull up relevant information. It’s not something that takes up your whole day. Information is fed to them in little, bite-sized pieces."
EVP, FSIoffice
“Our leads process used to be challenging but has been greatly improved with the use of Sugar. The system is easy for our sales reps to use and update from mobile devices.”
Sales Manager, Neenah
“The workflows have made us capable at managing a high amount of leads simultaneously, without losing track of a single customer. “Without Sugar, the whole business would be down.”
CEO, Credaris
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