Whitepapers

Forrester Names SugarCRM as CRM Leader

SugarCRM Achieves Top CRM Score Forrester Research, Inc. gives SugarCRM high marks in "The Forrester Wave™: CRM Suites for Midsize Organizations, Q3...
Social media is no fad. Social media holds B2B sales people accountable for a specific sales approach — person-to-person not person to company....
Just as the advent of CRM has helped to facilitate the integration of sales, marketing and Customer Service business processes, social media for...
Download this Ovum Report to learn about IBM's significant transformation in the move away from a traditional sales approach of micro-managing the...
In the year since the IBM partnership was signed, SugarCRM has taken significant steps in becoming large-enterprise-ready in terms of the technology...
Whether you choose hosted or on-site CRM solutions, organizations must ensure their CRM partner complies fully with all mandates and regulations,...
Mobility is a major trend in customer facing software because it underpins a company’s ability to support lead business practices. How you adopt...
One of the reasons companies delay implementing a CRM is the fear of long, unsuccessful deployments. In this white paper, we share some of the best...
CRM brings so many benefits up and down the sales ecosystem that it readily pays for itself, when adopted correctly. In this white paper, we share...
Choosing the Right CRM solution is not easy. It’s a crowded marketplace—at least 800 companies provide CRM in some form or function. Picking the one...
Hitting Your Numbers: Creating Sales Excellence with Open Source CRM, outlines the key reasons how open source CRM can drive performance in your...