Know What Your Prospect Tweeted Before You Meet Them
Customers are more social now than they've ever been – and they're sharing more about themselves and their buying needs via social media. But are you listening? If you're like most businesses, you're not – you're allowing your customers and potential to express critical information and then ignoring the conversation. In this webinar, we'll explore first steps into Social CRM and ways to monitor social media to give your sales team additional insight before they speak to a prospect.