Do More with SugarCRM and Work Less
"One of the biggest problems for decentralised business is visibility of information across the company. When sales reps use individual systems, support has no information of what they are supporting, and management has no visibility of company wide sales activity. The ability to provide effective and specialised support becomes impossible.
By implementing a centralised, unified system across multiple platforms, for sales, support and management, Central Innovation has been able to build stronger relationships with customers, and in turn, build a better bottom line. In this webcast, Mehdi Blanchard (IT Systems Manager) will cover how providing a single unified solution has helped Central Innovation to experience over 30% growth. By enhancing SugarCRM Central Innovation has been able to optimise and standardise the sales and support processes and has reduced the amount of time spent generating reports from hours to minutes given sales reps the freedom to concentrate on selling."
Who should attend:
Sales and support professionals responsible for maximising their sales & support efforts. Sales managers who need to improve their pipeline. Support managers who need better visibility into their operations.
What Will You Learn:
- Improve the tracking of and reporting on sales opportunities
- Ensure increased knowledge sharing between staff
- Increase visibility of sales opportunities throughout the organisation
- Ensure easier management of sales opportunities
- Understand the positive impacts a centralised database of good quality information can have on an organization.
What Will You Receive:
- Centralise your customer data in one place
- Improve your sales and support effort
- Improve opportunity management and visibility
- Improve communication between staff
- Highlight the importance of good quality data
- Centralise your customer data in one place