Closing the Customer Loop from Sales to Support with SugarCRM and Zendesk

The key to a thriving business is creating a growing pool of happy and loyal customers. To achieve this, many businesses are establishing a customer-centric vision and tactical strategy in order to provide exceptional customer experience. Therefore, it is imperative that companies closely track all of their customer interactions throughout the customer lifecycle. Register for this webcast to learn more about the benefits and best practices for integrating SugarCRM with Zendesk help desk software, along with how quickly you can get both platforms to work together.

Who should attend:

Sales managers who need better visibility into customer interactions with the help desk. Support managers who need better visibility into what Sales knows about the customer.

What Will You Learn:

How to close the customer loop from sales to support with the new and improved Zendesk integration for SugarCRM. How to keep your sales team up-to-date on any support related activity by viewing the Zendesk tickets that matter the most.