Best Practices for Implementing Social CRM
In this webinar, Chris Bucholtz, a long term CRM industry analyst and recognized Social CRM expert will go over the do's and don'ts organizations should consider when developing and implementing a Social CRM strategy. Chris will also preview his Best Practices for Implementing Social CRM guide.
Jan Sysmans will discuss how customers can implement Chris's best practices in the latest release of SugarCRM.
Who should attend:
Any business decision maker looking at implementing Social CRM in their organization
Speakers:
Chris Bucholtz,
Editor-in-Chief, CRM Outsiders
Jan Sysmans,
Sr Director Product Marketing, SugarCRM