Case Studies - Marketing Automation
Business Issue
Roxtec GmbH develops, manufactures, and sells complete sealing solutions for cable and pipe penetrations. Prior to 2006, it did not...
Problem:
By early 2007, rapid growth meant AXXES required a new CRM solution that could handle promotion, marketing and customer service tasks for...
Problem:
SIM University needed a CRM system that would tightly integrate with it’s IP PBX telephony system so agents could provide students with...
Problem:
ion-ip was hindered by minimal communication between regional offices and segmented departments
Lack of analytical tools made it...
Problem:
Outgrew homegrown CRM system
Difficult to manage customer relationships as the company grew
Duplicated efforts due to lack of integration...
Businesses Issue
B2V is a social welfare group whose activity revolves around three main areas: retirement, personal protection and health insurance...
Business Issue
As a rapidly growing company, Bitdefender wanted to improve its customer support processes. Instead of different systems for each...
Business Issue
As OmniMed Financial & Insurance founder Joe Capone recalls, his first information management tools were Post-it notes, from which...
Business Issue
Worldwide Supply buys and sells used network equipment and provides maintenance and support services for that equipment. When the...
Business Issue
In 2006, when Luis Ortiz joined Grupo El Derecho as head of the sales department, business information was scattered across paper...
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