Case Studies - Customer Support

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Challenges: Relevant customer information used to be noted and processed in numerous Excel files by employees at BluEnergyControl in a time-...
Business Issue: As a growing company, Advanced Glazings required a CRM solution that could support its opportunity-centric business model as well as...
Business Issue: Welland was experiencing rapid growth among its customer base Problem: An outdated software system was unable to handle the increase...
Problem: Zenoss needed to replace an antiquated system of hand-written scripts used for lead flow and generation with an automated CRM system....
Business Issue: SDN Technologies is a division of South Dakota Network (SDN) Communications, one of the largest broadband providers in the upper mid-...
Business Issue: University Readers provides custom publishing solutions for over 2,000 instructors nationwide as well as affordable educational...
Business Issue: The UEM Land Group is the master developer and primary landowner in the regional city of Nusajaya in Malaysia. The company was...
Business Issue: ihub Media Group is Asia's leader in Internet Marketing. It is the media sales representative for web publishers such as Facebook,...
Business Issue: In 2006, Trans - Tasman Business Circle began to feel serious growing pains. The company very quickly grew from a two-person office...
Business Issue: Unanimis is on the cutting-edge of the digital advertising industry where the ability to respond to rapid change while maintaining a...

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