Case Studies - Customer Support

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Business Challenges Certiquality needed a more reliable and flexible system that could keep accurate track of its database of more than 7,000...
Business Issue As a supplier of turnkey, fiber-to-the-home (FTTH) solutions to new residential communities, Greenfield Communications must maintain...
Business Issue C2B International is the exclusive French footwear distributor for Birkenstock and its related brands. Having focused on the business-...
Business Issue Based in Colorado, Controller Services Group provides clients professional Controller and accounting services at a fraction of the...
Business Issue Consultwebs.com is singularly focused on the implementation and management of comprehensive Web marketing strategies for law firms....
Business Issue As a distributor of premium pet food through the veterinary channel in South Africa, Cube Route must build and maintain relationships...
Business Issue: As a growing company, Advanced Glazings required a CRM solution that could support its opportunity-centric business model as well as...
Business Issue: Welland was experiencing rapid growth among its customer base Problem: An outdated software system was unable to handle the increase...
Problem: Zenoss needed to replace an antiquated system of hand-written scripts used for lead flow and generation with an automated CRM system....
Business Issue: University Readers provides custom publishing solutions for over 2,000 instructors nationwide as well as affordable educational...

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