Case Studies - Customer Support

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Business Issue Consultwebs.com is singularly focused on the implementation and management of comprehensive Web marketing strategies for law firms....
Business Issue As a distributor of premium pet food through the veterinary channel in South Africa, Cube Route must build and maintain relationships...
Business Issue Banking often requires a long sales cycle. So, as a premium provider of financial services to northern California businesses, Bank of...
Business Issue Although SOMEFLU had developed a CRM system in house, the company wanted to increase its ability to monitor marketing initiatives and...
BancVue is the leader in branded, community-powered banking products that help local banks and credit unions thrive in the competitive banking...
Business Issue: 3Dconnexion employed a wide variety of systems, including Salesforce.com, Outlook and individual country CRM solutions to manage...
Business Issue: As One Financial's reputation for great investment opportunities and exceptional customer service grew, its business expanded...
Business Issue: As a growing company, Advanced Glazings required a CRM solution that could support its opportunity-centric business model as well as...
Business Issue: Welland was experiencing rapid growth among its customer base Problem: An outdated software system was unable to handle the increase...
Problem: Zenoss needed to replace an antiquated system of hand-written scripts used for lead flow and generation with an automated CRM system....