Case Studies - Customer Support

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Business Issue Consultwebs.com is singularly focused on the implementation and management of comprehensive Web marketing strategies for law firms....
Business Issue As a distributor of premium pet food through the veterinary channel in South Africa, Cube Route must build and maintain relationships...
Business Issue Banking often requires a long sales cycle. So, as a premium provider of financial services to northern California businesses, Bank of...
Business Issue Although SOMEFLU had developed a CRM system in house, the company wanted to increase its ability to monitor marketing initiatives and...
Business Issue The TechLiveConnect (TLC) remote tech support service provides advanced, remote technology support to consumers and small businesses....
BancVue is the leader in branded, community-powered banking products that help local banks and credit unions thrive in the competitive banking...
Business Issue: 3Dconnexion employed a wide variety of systems, including Salesforce.com, Outlook and individual country CRM solutions to manage...
Business Issue: As One Financial's reputation for great investment opportunities and exceptional customer service grew, its business expanded...
Business Issue: As a growing company, Advanced Glazings required a CRM solution that could support its opportunity-centric business model as well as...
Business Issue: Welland was experiencing rapid growth among its customer base Problem: An outdated software system was unable to handle the increase...