Case Studies - Customer Support

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Business Issue As one of the most successful United Van Lines agency groups, every customer interaction is integral to Hilldrup’s success. However,...
Business Issue Fulfillmentcompanies.net has two sets of customers: vendors who provide warehousing services and businesses looking for those services...
Business Issue uShip is the shipping marketplace used by the A&E’s hit reality show Shipping Wars. The company has experienced significant growth...
Business Issue Much of the relevant information for the City of Rijswijk’s Customer Care Centre was held in a disparate array of recent and historic...
Businesses Issue B2V is a social welfare group whose activity revolves around three main areas: retirement, personal protection and health insurance...
Business Challenges Certiquality needed a more reliable and flexible system that could keep accurate track of its database of more than 7,000...
Business Issue As a supplier of turnkey, fiber-to-the-home (FTTH) solutions to new residential communities, Greenfield Communications must maintain...
Business Issue Generali Hellas strongly believes that access to information and immediate response to customer needs and demands is imperative....
Business Issue C2B International is the exclusive French footwear distributor for Birkenstock and its related brands. Having focused on the business-...
Business Issue Based in Colorado, Controller Services Group provides clients professional Controller and accounting services at a fraction of the...