Case Studies - Call Center

View all Case Studies
Business Issue uShip is the shipping marketplace used by the A&E’s hit reality show Shipping Wars. The company has experienced significant growth...
Business Issue Banking often requires a long sales cycle. So, as a premium provider of financial services to northern California businesses, Bank of...
Business Issue The TechLiveConnect (TLC) remote tech support service provides advanced, remote technology support to consumers and small businesses....
Business Issue: Men's Wearhouse is the largest supplier of rental tuxedos in the U.S. With leads from its acquisition of After Hours Formalwear, a...
Business Issue TengoInternet serves 1,000 operators of private and state campgrounds, marinas, and oil field housing units in the U.S. and Canada...
Problem: Affinity4 required a CRM solution that could consolidate its various product and service offerings onto a single software platform The...
Problem: By early 2007, rapid growth meant AXXES required a new CRM solution that could handle promotion, marketing and customer service tasks for...
Problem: SIM University needed a CRM system that would tightly integrate with it’s IP PBX telephony system so agents could provide students with...
Business Challenges Certiquality needed a more reliable and flexible system that could keep accurate track of its database of more than 7,000...
Business Issue As a supplier of turnkey, fiber-to-the-home (FTTH) solutions to new residential communities, Greenfield Communications must maintain...

Still have questions? Talk to a CRM expert. Call 1 877-842-7276

Want to see if Sugar is right for you?Try it Free

Forgot your password?