Pricing
Contact SalesSugarCRM Pricing and Packaging
Accelerate your sales cycle and increase your win rate.
Essentials
Per User Per Month, Billed Annually
3 User Minimum, 5 User Maximum
Standalone sales force automation for growing teams of 3-5 with basic support and ease of upgrade.
Buy NowWhat’s included:
What’s included:
Advanced
Per User Per Month, Billed Annually
3 User Minimum
Sales force automation and extensibility with Mail & Calendar Integration, built-in AI, and standard support.
Buy NowEverything in Essentials, plus:
Everything in Essentials, plus:
Premier
Per User Per Month, Billed Annually
10 User Minimum
Comprehensive sales force automation, including sales intelligence, advanced forecasting & analytics, productivity tools, and enhanced support.
Buy NowEverything in Advanced, plus:
Everything in Advanced, plus:
SugarCRM Pricing and Packaging
Feed the funnel and align with sales to build the right pipeline.
Market
STARTING
Per Month for 10k contacts, Billed Annually
Additional Contacts Starting $150/month, Unlimited Users
Engage customers on their terms, empower employees with real-time insights, deliver on promises with operational excellence, and listen to the voice of your customers.
What’s included:
What’s included:
Managed Services
Advisor
Per Month, Billed Annually
20 hours/year Maximum Service
Self Service Features and Functions
What’s included:
What’s included:
Partnership
Per Month, Billed Annually
40 hours/year Maximum Service
Results and Best Practices
Everything in “Advisor” level plus:
Everything in “Advisor” level plus:
Strategic
Per Month, Billed Annually
Hours of service TBD based on your needs
Full Adoptions at Scale
Everything in “Partnership” level plus:
Everything in “Partnership” level plus:
SugarCRM Pricing and Packaging
Create better customer experiences in moments that matter.
Serve
Per User Per Month, Billed Annually
Engage customers on their terms, empower employees with real-time insights, deliver on promises with operational excellence, and listen to the voice of your customers.
What’s included:
What’s included:
SugarCRM Pricing and Packaging
Tailor CRM best practices to your unique business requirements and increase your win rates.
Enterprise
Per User Per Month, Billed Annually
Enterprise sales force and customer service automation with maximum control and customizability.
What’s included:
What’s included:
Enterprise+
Per User Per Month, Billed Annually
Comprehensive sales force automation & customer service capabilities onsite, on your terms, including additional productivity features.
Everything in Enterprise, plus:
Everything in Enterprise, plus:
Operate Within a Single Ecosystem
Let marketing, sales & service teams finally work together
Deliver sales the right leads, at the right time with Sugar Market, the all-in-one marketing automation software built to work for the marketing mavericks.
Take the guesswork out of your CRM with features that drive sales success such as robust forecasting, 360-degree customer views, and built-in AI. When the platform does the work, everyone wins.
Streamline customer service and provide a differentiated, positive experience at every touch point with Sugar Serve, the customer support software for the customer service heroes.
Trusted by
Our Customers Get Results
“We live in Sugar. So I’m in there every single day, all the management team are. It’s our one source of truth. We get all our figures, all our forecasts, all our reports… We monitor all our reps’ KPIs in there.”
Alice Blade
Sales Operations & Renewals Manager
Sugar FAQs
SugarCRM is not an open source solution, however we do offer a CRM suite that scales. Trial free 3-minute demos on demand.
Definitely! Get a free, 3-minute demo of Sell, Market, or Serve. Please contact us if you have any questions!
High-definition views give you the clarity your sales team needs to delight customers in every interaction, or high-definition customer experiences.
A Customer Relationship Management System, or CRM, provides a single repository for information about customers and potential customers. It should be the glue that binds teams together by surfacing customer information and predicting needs. Learn more about the value of CRM and why companies choose Sugar.
Of course! Check out the Sugar platform demo video to get an idea of what you could achieve with high-definition.
Absolutely! Sugar supports more than 30 languages out of the box and provides a framework to add more. As a truly global customer relationship management software, we provide a language-pack framework that allows developers to build support for any language in the display of user interface labels. Access the full language list. Contact us by phone, email, or chat with us below!
Please reference our customer agreements page for additional information.
Absolutely! Please connect with your sales representative and they’ll be happy to help!