CRM for Support

Retain the customers you have

Acquiring new customers is much more expensive than retaining the ones you have. And with SugarCRM, you can deliver the kind of customer support that builds long-term relationships - handling customer service issues quickly and effectively. You’ll be able to centralize service requests across channels, manage inbound emails, share knowledge throughout the service organization, track incident frequency, and measure responsiveness. You can even defray customer support costs with a self-service portal.

Customer Success Stories

Telesphere Moves to SugarCRM from NetSuite in Less Than Three Weeks
SugarCRM Streamlines Customer Support and Improves First Call Resolution for JAB Broadband


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