Deploying Sugar On-Demand

Customer Success Stories

“Prior to Sugar, issue resolution could take hours or days. With Sugar…we can analyze the issue, have one phone call, and put it to bed.”
With Sugar, we can see the last time a customer was contacted and the nature of the contact: call, email, meeting, etc. It’s updated constantly, and...
Automating processes with Sugar has reduced processing time by 65%. It’s allowed a dramatic shift from processing mundane, day-to-day tasks to adding...
Sugar’s made us 20 percent more efficient. For example, if a problem needed to be handled by customer service, it would take us a minute or two just...
Sugar has been invaluable to us. It has helped us create a 360-degree view of the customer and provided staff with direct access to the relevant...

Partners

At BrainSell, our focus has always been on proving how CRM can make a measurable (and immeasurable) difference in customer retention efforts,...

Epicom is a technology solutions firm focused on consulting and executing complex Customer Relationship Management (CRM) and Marketing Automation...

DRI

DRI is a global IT consultancy.

DRI is represented in Sweden, Norway, Denmark and Germany and has successfully delivered projects...

SYNOLIA is the oldest SugarCRM partner in the world and in 2004 was the first SugarCRM Gold Partner in France. It currently serves more than 250...

Technology Advisors is a global business & technology consulting company with one fundamental objective: help businesses find the tools they...