CRM for Shipping and Transport

Balancing Operational Discipline with a Renewed Focus on the Customer

The cyclical nature of the transportation industry has led many service providers to focus on short-term profitability - often at the expense of developing the customer loyalty that drives future growth. As many analysts bluntly point out, relationship-based marketing has been largely neglected across the industry. Yet, the principles of CRM work just as well in transportation as in any other industry.

SugarCRM can help carriers identify their most valuable customers and understand the factors that affect customer behavior, using them to create and sustain loyalty. Sugar integrates with carrier-specific logistics applications, complementing their operational focus with real-time, actionable customer intelligence.

Partners

SYNOLIA is the oldest SugarCRM partner in the world and in 2004 was the first SugarCRM Gold Partner in France. It currently serves more than 250...

BrixCRM is a driven CRM service provider and Elite Partner of SugarCRM. Our mission is to enable...

Levementum is a global consulting and technology services company that focuses on xRM (relationship management) and eCommerce for businesses, non-...

DRI

DRI is a global IT consultancy.

DRI is represented in Sweden, Norway, Denmark and Germany and has successfully delivered projects...

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further. With the industry’s most comprehensive...