At BrainSell, our focus has always been on proving how CRM can make a measurable (and immeasurable) difference in customer retention efforts,...
Switched to Sugar from Salesforce
Salesforce.com is a big player in CRM, but with that size often comes big problems. Like cost, complexity, and lack of flexibility. How do we know? Because a sizable number of our customers used to be Salesforce customers.
Salesforce customers switch to Sugar because:
- They want easily customizable CRM that can accommodate their business processes.
- They want to make their field sales force more productive with full mobile access.
- They want to control their data and have more than one deployment option.
- They resent being forced into costly upgrades that deliver little extra functionality.
- They can often cut their CRM expenses in half by switching.
Customer Success Stories
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