Featured Resources


Align or Die - in the Age of the Customer

To stay alive in today's competitive business climate you've got to be better aligned with your customers than ever before. Learn how modern CRM can help you delight customers and drive growth.

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Analyst Report

Gartner Names SugarCRM a Sales Force Automation Visionary

SugarCRM has been named a Visionary in the Gartner Magic Quadrant for Sales Force Automation for three consecutive years.
Learn why!

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Analyst Report

Learn How IBM Transformed Its Sales Team with Sugar

IBM leveraged Sugar's unique user-focused CRM to transform its global sales organization, successfully deploying a new system for sales people that manage millions of opportunities worldwide.

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Whitepapers, Reports, eBOOKS


Five Steps to Manage the Customer Journey for B2B Success

Your customers are on a journey with you. Creating an exceptional experience at every step means more to the success of your business than anything else you do.


Controlling CRM Costs: A Buyer’s Guide

The way companies use and pay for customer relationship management (CRM) software has changed significantly over the past decade.

Analyst Report

Ovum Names SugarCRM a Leading CRM

We put the "i" in CRM. What does that mean to you? It means that CRM is no longer just for the sales executive to keep track of the pipeline.

Case Studies

Case Study

Nucleus Research: SugarCRM ROI Case Study

In this ROI case study, Nucleus Research analyzes BancVue, creators of Kasasa financial services products.

Case Study

Hilco Global Eliminates Data Silos and Increases Sales

Hilco Valuation, Hilco Industrial, and Hilco Real Estate have implemented Sugar.

Case Study

Program Productions Scores With Automation, Project Management

Program Productions is a highly specific and sophisticated staffing organization dedicated to helping produce live events with technical expertise and experience.



CRM redesigned with the individual in mind

Sales organizations reap multiple benefits when they choose a CRM system built for the individual.


Say hello to the new SugarCRM Mobile

Keep in touch with your customers any time, anywhere.