Case Studies - United States

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Business Issue: JAB Broadband needed a call center solution to manage technical support for its customer support team. Requirements: Provide an...
Business Issue: Castle Branch lacked a true opportunity management process and needed a system to manage more prospects and calls—without adding...
Business Issue: For The Braun Corporation, dozens of disparate information systems made it difficult for team members to collaborate on sales and...
Business Issue: Hunter Industries managed contacts, customers, opportunities, and customer support on disparate systems. The company needed a...
Business Issue: When HRsmart global marketing manager and SugarCRM administrator Jad Chahine arrived at the company in 2008, HRsmart was a growing...
Business Issue: Carpathia Hosting is a leading provider of managed hosting services, delivering secure, reliable and compliant IT infrastructure and...
Problem: Zenoss needed to replace an antiquated system of hand-written scripts used for lead flow and generation with an automated CRM system....
Business Issue: University Readers provides custom publishing solutions for over 2,000 instructors nationwide as well as affordable educational...
Business Issue: Insource Performance Solutions is an on-premise service provider who refines, manages and executes labor-intensive processes for...
Business Issue: E3 was losing visibility into sales and other operations due to the fact that its existing CRM system was inadequate. Problem: Lack...

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