Case Studies - United States

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Business Issue: Luxury Link need needed a centralized, web-based CRM solution that would allow its agents to identify potential target customers,...
Business Issue: A rapidly growing provider of technology to the semiconductor industry, Intermolecular had no formal CRM system to manage forecasts,...
Business Issue: JAB Broadband needed a call center solution to manage technical support for its customer support team. Requirements: Provide an...
Business Issue: Castle Branch lacked a true opportunity management process and needed a system to manage more prospects and calls—without adding...
Business Issue: For The Braun Corporation, dozens of disparate information systems made it difficult for team members to collaborate on sales and...
Business Issue: Hunter Industries managed contacts, customers, opportunities, and customer support on disparate systems. The company needed a...
Business Issue: When HRsmart global marketing manager and SugarCRM administrator Jad Chahine arrived at the company in 2008, HRsmart was a growing...
Business Issue: Carpathia Hosting is a leading provider of managed hosting services, delivering secure, reliable and compliant IT infrastructure and...
Problem: Zenoss needed to replace an antiquated system of hand-written scripts used for lead flow and generation with an automated CRM system....
Business Issue: Colloquy, a division of Kaplan University, provides online education systems for academic institutions worldwide. In late 2008,...

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