Case Studies - United States

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Business Issue: Needed to find a system to manage sales force processes around low-volume, high-transaction accounts with extended sales cycles...
Problem: Bright House Networks required a CRM solution that was open and flexible enough to be customized into a customer interaction platform with...
Problem: Paper-based processing of Medicaid claims were time intensive and led to manual error No single system for managing communications related...
Problem: Allow employees to share and collaborate from remote locations Ensure data security by housing customer data within company firewall...
Business Issue uShip is the shipping marketplace used by the A&E’s hit reality show Shipping Wars. The company has experienced significant growth...
Business Issue As OmniMed Financial & Insurance founder Joe Capone recalls, his first information management tools were Post-it notes, from which...
Business Issue As a supplier of turnkey, fiber-to-the-home (FTTH) solutions to new residential communities, Greenfield Communications must maintain...
Business Issue Worldwide Supply buys and sells used network equipment and provides maintenance and support services for that equipment. When the...
Business Issue Exacq Technologies kept its support case logs in hardcopy notebooks while the sales team managed accounts with ACT! To improve support...
Business Issue Based in Colorado, Controller Services Group provides clients professional Controller and accounting services at a fraction of the...

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