Case Studies - North America

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Business Issue: As a growing company, Advanced Glazings required a CRM solution that could support its opportunity-centric business model as well as...
Business Issue: Carpathia Hosting is a leading provider of managed hosting services, delivering secure, reliable and compliant IT infrastructure and...
Problem: Zenoss needed to replace an antiquated system of hand-written scripts used for lead flow and generation with an automated CRM system....
Business Issue: Colloquy, a division of Kaplan University, provides online education systems for academic institutions worldwide. In late 2008,...
Business Issue: SDN Technologies is a division of South Dakota Network (SDN) Communications, one of the largest broadband providers in the upper mid-...
Business Issue: University Readers provides custom publishing solutions for over 2,000 instructors nationwide as well as affordable educational...
Business Issue: Insource Performance Solutions is an on-premise service provider who refines, manages and executes labor-intensive processes for...
Business Issue: E3 was losing visibility into sales and other operations due to the fact that its existing CRM system was inadequate. Problem: Lack...
Business Issue: TheaterMania needed improved transparency between tracking both its advertising clients and ticketing clients across sales and...
Problem: Difficulty automating a large number of transactions Inability to follow-up on subscription renewals Long wait times between feature...

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