Case Studies - North America

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Business Issue The Automotive Finishes Division of Sherwin-Williams has 200 company-owned stores that distribute products and services to collision...
Business Issue Harper Inc. sells color matching, dispensing, and mixing solutions to paint and coatings retailers, serving over 20,000 customers in...
Business Challenges Paramount Global Services sells packaging and international freight forwarding and logistics services to manufacturers. The...
Business Issue: Men's Wearhouse is the largest supplier of rental tuxedos in the U.S. With leads from its acquisition of After Hours Formalwear, a...
Business Issue: TRS needed a highly robust call center solution that would integrate tightly with its phone system and other business applications....
Business Issue Telesphere needed to deploy and configure a flexible CRM solution in three weeks that would enable easy data migration from its...
Hilco Global is a leading international financial services company that has completed billions of dollars of transactions around the world. Hilco...
Business Issue: Luxury Link need needed a centralized, web-based CRM solution that would allow its agents to identify potential target customers,...
Business Issue: A rapidly growing provider of technology to the semiconductor industry, Intermolecular had no formal CRM system to manage forecasts,...
Business Issue: JAB Broadband needed a call center solution to manage technical support for its customer support team. Requirements: Provide an...