Case Studies - Netherlands

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Business Issue Much of the relevant information for the City of Rijswijk’s Customer Care Centre was held in a disparate array of recent and historic...
Requirements: Collecting relevant customer data became increasingly complex, confusing and expensive Existing solution inadequate: no overview of...
Requirements: Implement Sugar as a uniform system for the administration of customer data. Create a central database for the collection and...
Problem: Rapid growth internally and among its employee base meant XMS required a scalable CRM solution Required a CRM solution that could integrate...
Business Issue: Welland was experiencing rapid growth among its customer base Problem: An outdated software system was unable to handle the increase...
Business Issue: Vanderlande Industries' senior management lacked a clear view of sales and was hampered by the lack of revenue reporting and...